Frequently Asked Questions
Everything you need to know about our premium denim and essentials.
How do I find the right fit for my Mott & Bow jeans?
We provide a comprehensive size guide on each product page. Our denim is designed with varying stretch factors—from 100% cotton heritage denim to high-stretch performance fabrics—so we recommend checking the specific fit notes for each style.
What is your return and exchange policy?
We offer a 30-day window for returns and exchanges. Items must be in their original, unwashed, and unworn condition with tags attached. Exchanges are always free, while returns for a refund may incur a small processing fee.
How long will it take to receive my order?
Standard shipping typically takes 3 to 7 business days within the continental United States. Expedited shipping options are available at checkout if you need your premium essentials sooner.
Does Mott & Bow ship internationally?
Currently, we ship to the United States and select international locations. Please enter your address at checkout to see if delivery is available to your region and to view calculated shipping costs.
How should I care for my jeans to ensure they last?
To preserve the color and integrity of the denim, we recommend washing your jeans inside out in cold water with similar colors. Avoid the dryer when possible; air drying is the best way to maintain the shape and elasticity.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as modern payment solutions like PayPal, Apple Pay, and Shop Pay for a seamless checkout experience.